8 Ways to get rid of “Windows Explorer has stopped working” or “Internet Explorer has stopped working”

So I came across one of the most troubling PC problems of the decade.  One of my friend’s laptop had a problem where it would shutdown Internet Explorer and display the “Internet Explorer has stopped working.”  The same goes for browsing in the folders on the desktop where Windows Explorer would randomly close and restart itself.  After numerous research on the net, here are the list of solutions that I found.  There were a couple solutions that did manage to fix the problem.  Note: not all the solution will fix the problem, but I hope at least one of them will.


  1. Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  2. Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.


  1. Click Start.
  2. In the Search Bar, type regedit and press Enter.
  3. Locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\ Microsoft\ SQMClient\Windows\DisabledSessions
  4. In the right pane delete this subkey: MachineThrottling
  5. Turn your computer off and back on for the change to take effect.


disable any monitoring software. Everest – HWMonitor – pc-wiz – core temp – etc…

these programs seem to have compatibility issues…


  1. In Internet Explorer, go to Tools.
  2. Scroll down to Internet Options.
  3. Click on the Advanced Tab.
  4. Uncheck Enable third-party browser extensions.

To temporarily disable all add-ons
• Click the Start button , click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons).
Now check if problem is solved or not.
Disable all add-ons :
1. Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
2. Click the Tools button, click Manage Add-ons, and then click Enable or Disable Add-ons.
3. In the Show list, click Add-ons that have been used by Internet Explorer to display all add-ons.
4. Click the add-on you want to disable, and then click Disable.
5. Repeat step 4 for every add-on. When you are finished, click OK.
6. Close IE.
7. Now open IE and check.
If issue persists, then perform steps as per below links:
Internet Explorer stops responding, stops working, or restarts
1.Verify that you are logged on to Windows with a user account that is a computer administrator.
2.Verify that you have the error reporting feature in Windows turned on.
Advanced troubleshooting
Note: Above steps can be used for most of IE7 related issues.


1. In Internet Explorer, Click on “Tools”, “Internet Options”:

2. Go to the tab “Security” and untick the option “Enable Protected Mode”:

3. Restart the Internet Explorer.

Read more: http://windows7themes.net/how-to-fix-internet-explorer-has-stopped-working.html#ixzz0jhUwTcQC

1. Click on the “Start Menu” and go to “Network”

2. Click on “Organize” at the upper right corner of the window. A drop down window will pop up. Click on “folder” and “search options”.

3. On the folder option window, you will see three tabs at the upper right-hand corner. Click on “view” and SELECT “always show Icons, never thumbnail”. Next, DESELECT “display files Icon on thumbnails” as illustrated below.

4. Click OK and you should be good to go.


  1. thanks a lot, i still have some problems with explorer but right now when i follow your tips it works much better than before.

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